PSRA compliance · Growth plan and above
Your licence to operate, tracked as carefully as your tenancies
The Property Services (Regulation) Act 2011 governs every Irish letting agent — licence renewals, s.43 Letters of Engagement, client money, professional indemnity insurance and six years of records. TenantSync keeps the clock, the ledger and the evidence in one place so an inspection is a download rather than a fortnight.
12 / 6
Week renewal reminders before expiry
s.43
Letters of Engagement, generated and tracked
€1m
Statutory minimum PII cover, monitored
6 years
Retention behind the inspection pack
The problem
The obligations that decide whether you trade at all
Without TenantSync
The licence renewal date lives in one person’s calendar, and the application window is narrower than people assume.
Letters of Engagement get drafted per client in Word, and nobody is certain which ones came back signed.
Client money sits in the same mental bucket as agency money until an accountant asks.
Professional indemnity, tax clearance and the Compensation Fund each expire on their own date.
An inspection means a fortnight of assembling paperwork from email, drives and filing cabinets.
With TenantSync
Each licence carries a derived renewal clock — invitation around twelve weeks before expiry, application due at least six weeks before — with escalating reminders as each point passes.
Generate a s.43 letter with itemised fees, issue it, and track it from draft through issued to signed. The client reads and retrieves it from a public link without needing an account.
A designated client-account register, a per-landlord ledger and a monthly reconciliation that has to be signed off — balanced or with the discrepancy recorded.
All three are tracked with expiry dates and reminders, and roll up into one assurance summary.
One evidence pack, assembled on demand from records already held under a six-year retention policy.
What you get
The PSRA obligations, each with a system behind it
The compliance work that Arthur, Re-Leased and PayProp do not touch, because it is specific to Irish property services law.
Licence register and renewal clock
Record every licence across the business, its principal officers and its employees — auction, sale, letting and management types — and let the renewal timeline derive itself from the expiry date. Status moves from valid through renewal due and expiring to expired on its own.
Reminders at twelve weeks, six weeks and overdue
Public-register cross-check recorded against the licence
Displayable licence card, on screen or as a PDF
Letters of Engagement (s.43)
Generate the Property Services Agreement a landlord client must have before you act, with fees itemised by type. Issue it, track it to signed, and supersede it cleanly when terms change.
Draft, issued and signed states with an audit trail
Client views and downloads it without an account
Reminders chase letters that remain unsigned
Client money under the 2012 Regulations
Designate the client account, keep a per-landlord ledger of every movement, and reconcile at least monthly to a signed-off state. Where a reconciliation does not balance, the discrepancy is recorded rather than quietly re-run.
Connected Open Banking accounts eligible for designation
Ledger rebuildable from source movements
Annual Accountant’s Report pack, generated per year
Insurance, tax clearance and the Fund
Track professional indemnity cover against the statutory €1,000,000 minimum, tax clearance status, and Property Services Compensation Fund contributions — with expiry reminders and a single assurance summary across all three.
Advertising and complaints
Check property particulars against an advertising checklist built on the Minimum Standards, and run a complaints register from received through acknowledged and under investigation to resolved — including escalation to the PSRA where it goes that far.
Inspection pack in one click
Preview then generate an evidence bundle drawn from records held under a six-year retention policy, with every mutation already written to an audit log you can query.
How it works
Set it up once, then answer the reminders
Register your licences
Add the business licence and each principal officer and employee, with expiry dates. The renewal clock derives itself.
Designate the client account
Mark which account holds client money — including an account you have already connected through Open Banking.
Issue engagement letters
Generate a s.43 letter per landlord client, issue it, and track it through to signed.
Reconcile and sign off monthly
Work the reconciliation to balanced or record the discrepancy, and the year builds towards its Accountant’s Report.
By problem
The rest of an agency’s obligations
Each page covers what TenantSync automates, what it leaves with you, and how to get started.
Why this matters commercially
This is the part no global property tool covers
PSRA obligations are agent-only
Landlords carry RTB duties; letting agents carry licensing, client money, s.43 letters and the Accountant’s Report on top. Tools built for landlords simply do not model any of it.
The exposure is the business, not a fine
An expired licence is not a penalty, it is a stop on trading. The renewal clock exists because the application window closes weeks before the licence does.
Client money has its own regime
The Client Moneys Regulations 2012 require a designated account, per-client records and regular reconciliation — a different discipline from ordinary bookkeeping.
Evidence beats recollection
Every change is audit-logged and retained for six years, so the inspection pack is assembled from records rather than reconstructed from memory.
Free tools
Try the agent tools before you talk to us
Free, no login, and useful whether or not you become a customer.
FAQ
PSRA compliance questions
What agency principals ask before moving their compliance into one system.
Which plans include PSRA compliance?
The PSR compliance module is available on Growth, Premium and Enterprise. Agency and enterprise accounts are entitled regardless of tier. It is not included on Starter or Standard — for most letting agencies it is the reason to be on Growth rather than Standard.
Does TenantSync renew our PSRA licence for us?
No. TenantSync records each licence, derives the renewal timeline from its expiry date, and sends escalating reminders as the invitation and application points approach — but you deal with the Authority yourself. The same applies to the public register: TenantSync records that you verified your entry, it does not submit anything on your behalf.
What does the licence renewal clock actually track?
Each licence carries an expiry date, from which TenantSync derives the renewal invitation point around twelve weeks before and the application-due point at least six weeks before. Status moves from valid through renewal due and expiring to expired, with reminders at each stage, so the application window does not close unnoticed.
How does the client-money side work?
You designate which bank account holds client money — including one already connected through Open Banking. Every movement lands on a per-landlord ledger, and a reconciliation runs at least monthly, moving from draft to either balanced or discrepancy and then to signed off. Those reconciliations are what the annual Accountant’s Report pack is built from.
Can our client read the Letter of Engagement without an account?
Yes. Once issued, a Letter of Engagement has a public link the landlord client can open to read it and download the PDF without signing in. You see it move from draft to issued to signed, and reminders chase letters that stay unsigned.
What goes into the inspection pack?
The pack assembles the evidence held across licences, engagement letters, client-account reconciliations, insurance, tax clearance and compensation-fund records, under a six-year retention policy. You can preview it before generating. Every change in the module is written to an audit log you can query separately.
Does this replace our accountant?
No. It produces the records and the annual Accountant’s Report pack your accountant needs, in the shape they need them, so the work they do is review rather than reconstruction. The sign-off remains theirs.
We are not in Ireland — does any of this apply?
No. PSRA licensing is Irish, so the module is hidden outright for accounts in other countries rather than shown and refused. TenantSync is built for the Irish rental market and its regulation.
Growth plan and above
Bring your licence and client account to a 30-minute demo
See your own renewal clock, a real Letter of Engagement and a client-account reconciliation — on your agency, not a sample dataset.